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Accessibility on Kaiarahi

Kaiarahi is the newest ship to the fleet and is still undergoing a steady transformation to bring it up to our high standards of passenger accessibility.  Kaiarahi has been assessed with a Silver Accessibility rating by Be. Accessible (full details can be found on the Be. Accessible website), however the restricted lift access means that we would prefer passengers with restricted mobility to use Kaitaki and Aratere.

Accessible Areas

Kaiarahi has only a single lift for non-vehicle passengers with a 660mm doorway (which is too narrow for some wheelchairs) and passengers must cross the Vehicle Deck to disembark at Picton. Once aboard, there is a second lift with an 896mm doorway, which also provides access to the Vehicle Deck. Both lifts serve Decks 7 & 8 and provide access to the following areas: 

  • Passenger Lounges (Deck 7 & Deck 8)
  • Premium Plus Lounge (Deck 7)
  • Café (Deck 7)
  • Bar (Deck 8)
  • Food Court (Deck 8)
  • Reclining Lounge (Deck 7)
  • Outside Viewing Area (Deck 7)
  • Family Area (Deck 7)
  • Shop (Deck 7)
  • Accessible Toilets with 1000mm Door (Deck 7 & Deck 8)

Port Lift

  • Rated lift capacity – 500kg
  • Width of door – 896mm
  • Rated number of people – 6

Starboard Lift

  • Rated lift capacity – 500kg
  • Width of door – 660mm
  • Rated number of people – 6


Our staff are trained and happy to assist with making your journey as comfortable as possible. If you would like special assistance during your sailing then please let us know by contacting Wellington terminal on 64 4 815 9628 (6.30am to 6.30pm daily), Picton terminal on 64 3 520 3235 (8am to 8pm daily) or email when making a booking. We will then ensure that adequate staff are on hand to help you on the day. If you have any concerns or are unsure if you will need assistance, then please call or email us prior to making your booking.

Please see the full page on Accessibilty and Special Assistance for information about accessing and travelling on the ships safely.

Continue Exploring

Wellington Terminal Accessibility
Picton Terminal Accessibility
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