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Interislander - Cook Strait Ferries

Contact us

Bookings & general enquiries

Book your Interislander journey over the phone, change an existing booking, enquire about pricing, availability or other services:

0800 802 802

Hours of operation:

  • Daily including public holidays: 8:00am - 5:00pm
  • Overseas:+64 4 498 3302

CONTACT US ONLINE

Get in touch online

If you have a question about a booking or sailing, you can get in touch with our team at the terminals by filling out our online contact form:

CONTACT FORM

Feedback

We welcome your feedback or ideas about our Interislander services. If you wish to discuss any aspect of your experience please contact us via email at feedback@interislander.co.nz

Refund claims

The quickest and easiest way to log and track a refund request or damage claim is to raise a ticket via our online Refund Form. Or if you would prefer to process your refund yourself please log into your account .

REFUND FORM

Nautical Miles

If you wish to join or have questions regarding Nautical Miles then contact our team:

0800 686 865

Hours of operation:

  • Monday to Friday: 8.30am - 4:00pm
  • Public Holidays: Closed

Please note it can take up to four weeks for your Nautical Miles pack to arrive.  

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Group & Affliate bookings

If you already have a Group or Affiliate Booking code then you can book online now.

Make a booking

If you are an organisation or activity group wishing to apply for a group rate, or wish to organise travel for a group of more than 20 people, please contact us using the details below:

0800 878 898

Hours of operation:

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Lost property

If you have left something aboard our ships or in our terminals, then contact our Lost Property desk:

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Freight bookings & enquiries

If you want to discuss moving truck and trailer units across Cook Strait get in touch with our CV team:

0800 660 670

Hours of operation:

  • Monday to Friday: 7:30am - 7:30pm
  • Saturday: 8:30am - 2:30pm
  • Public holidays: 8:30am - 2:30pm
  • Christmas and Good Friday: CLOSED

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