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Interislander - Cook Strait Ferries

Contact us

Bookings & general enquiries

Book your Interislander journey over the phone, change an existing booking, enquire about pricing, availability or other services:

0800 802 802

Hours of operation:

  • Daily including public holidays: 8:00am - 5:00pm
  • Overseas:+64 4 498 3302


Get in touch online

If you have a question about a booking or sailing, you can get in touch with our team at the terminals by filling out our online contact form:



We welcome your feedback or ideas about our Interislander services. If you wish to discuss any aspect of your experience please contact us via email at

Refund claims

The quickest and easiest way to log and track a refund request or damage claim is to raise a ticket via our online Refund Form. Or if you would prefer to process your refund yourself please log into your account .


Nautical Miles

If you wish to join or have questions regarding Nautical Miles then contact our team:

0800 686 865

Hours of operation:

  • Monday to Friday: 8.30am - 4:00pm
  • Public Holidays: Closed

Please note it can take up to four weeks for your Nautical Miles pack to arrive.  


Group & Affliate bookings

If you already have a Group or Affiliate Booking code then you can book online now.

Make a booking

If you are an organisation or activity group wishing to apply for a group rate, or wish to organise travel for a group of more than 20 people, please contact us using the details below:

0800 878 898

Hours of operation:

 Email us

Lost property

If you have left something aboard our ships or in our terminals, then contact our Lost Property desk:

Email us

Freight bookings & enquiries

If you want to discuss moving truck and trailer units across Cook Strait get in touch with our CV team:

0800 660 670

Hours of operation:

  • Monday to Friday: 7:30am - 7:30pm
  • Saturday: 8:30am - 2:30pm
  • Public holidays: 8:30am - 2:30pm
  • Christmas and Good Friday: CLOSED

Email us