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Interislander - Cook Strait Ferries

Foot passenger check-in

If you are travelling as a foot passenger, check in at the terminal at least 60 minutes prior to departure time.

Prior to check-in

Pack a small bag for the journey.

  • All large items, including backpacks, must be checked in
  • Carry-on allowance is one small bag and one handbag/laptop bag

Foot passenger check-in procedure

  • Arrive at least 60 minutes before departure
  • Go to the terminal building
  • Have booking confirmation ready - having the document open on your phone will do
  • Go to check-in counters and exchange booking confirmation for boarding passes
  • You will be asked for a photo ID if you are over 18 years
  • Check-in large bags, this includes backpacks. Your baggage allowance is two bags weighing no more than 23 kg each. There is a significant distance between the terminal and ferries in Picton so only take onboard what your are comfortable carrying.
  • Wait in departure lounge until boarding is announced
  • Follow terminal staff instructions to gangway to board

At Waitohi Picton

Please be aware there is a walk of about 400m, including steps, to board or disembark your ferry in Waitohi Picton.

We recommend you check in heavy luggage. 

If you think you will require assistance for any reason, including if you are pregnant or travelling with young children, please let us know.

  • When you make your booking, check the "I require assistance" box and select mobility.
  • Call our Customer Service Team on 0800 802 802 and they will ensure that your booking includes the request for assistance.
  • Talk to our staff at the terminal as you check in.

We will make sure that there is someone to give you a hand to board or disembark.

Picton Ferry Terminal RBPHOTO 28 Picton Ferry Terminal RBPHOTO 34 Picton Ferry Terminal RBPHOTO 42

At Kaiwharawhara Wellington

Shuttle bus from (and to) Wellington Railway Station

If you are sailing from Wellington to Picton without a vehicle there is a shuttle bus that leaves from Platform 10 of the Wellington Railway Station to take you to the ferry terminal in Kaiwharawhara.

The shuttle departs 70 minutes before your scheduled ferry sailing time. It takes five minutes and will get you there in time for check-in. The shuttle is free with your ferry booking.  Our check in staff will wait for the shuttle bus to arrive before the ferry departs.

You can put your luggage in the racks on the bus. Let the driver know if you need a hand.

The shuttle bus doesn't accommodate wheelchairs. There are a number of transport services that can get you to the terminal:

If you are arriving in Wellington, the shuttle bus leaves from the front of the terminal when all the passengers have disembarked the ferry. The shuttle will drop you to Platform 10 of the Wellington Railway Station.

Parking at Wellington Terminal

There is no public car parking at Wellington ferry terminal (apart from the drop off/pick up zone). Sky Stadium is the nearest public carpark to the terminal. You can only pay day to day - the best way is by downloading their app:

There are also campervan parking options, including the Top10 Holiday Park Cuba Street Motorhome Park

Taking a vehicle?

 

Check In A7301339 LR
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