Contact us
Bookings & general enquiries
Book your Interislander journey over the phone, change an existing booking, enquire about pricing, availability or other services:
0800 802 802
Hours of operation:
- Daily including public holidays: 8:00am - 5:00pm
- Overseas:+64 4 498 3302
Get in touch online
If you have a question about a booking or sailing, you can get in touch with our team at the terminals by filling out our online contact form:
Feedback
We welcome your feedback or ideas about our Interislander services. If you wish to discuss any aspect of your experience please contact us via email at feedback@interislander.co.nz
Refund claims
The quickest and easiest way to log and track a refund request or damage claim is to raise a ticket via our online Refund Form. Or if you would prefer to process your refund yourself please log into your account .
Nautical Miles
If you wish to join or have questions regarding Nautical Miles then contact our team:
0800 686 865
Hours of operation:
- Monday to Friday: 8.30am - 4:00pm
- Public Holidays: Closed
Please note it can take up to four weeks for your Nautical Miles pack to arrive.
Group & Affliate bookings
If you already have a Group or Affiliate Booking code then you can book online now.
If you are an organisation or activity group wishing to apply for a group rate, or wish to organise travel for a group of more than 20 people, please contact us using the details below:
0800 878 898
Hours of operation:
- Monday to Friday: 8.30am - 4:00pm
- Public Holidays: Closed
- Overseas: +64 4 498 2134
Lost property
If you have left something aboard our ships or in our terminals, then contact our Lost Property desk:
Freight bookings & enquiries
If you want to discuss moving truck and trailer units across Cook Strait get in touch with our CV team:
0800 660 670
Hours of operation:
- Monday to Friday: 7:30am - 7:30pm
- Saturday: 8:30am - 2:30pm
- Public holidays: 8:30am - 2:30pm
- Christmas and Good Friday: CLOSED