Search results found for “Cancelled”

Showing 1 - 12 of 12 results found

Before you book

seriously, so changes in the weather or sea conditions may result in your sailing being delayed or cancelled.  We do not guarantee our schedules do need to change or cancel a sailing, we will let you…

Refunds and Compensation

… on compassionate grounds or you consider you might be entitled to a refund due to your sailing being cancelled or delayed due control. What can I do if my sailing has been cancelled or delayed? Unfo…

Claims for historical delay/cancellation events

Interislander sailing was delayed or cancelled due to reasons within Interislander's control between 28 January 2023 and 12 April 2023 and either you did compensation If your Interislander saili…

Say Kia Ora to Kaikoura

line destroyed, commercial crayfishing stopped and the Coastal Pacific train and freight services were cancelled. Businesses that rely on tourism were

Interislander confirms Easter sailings

available capacity on other ferry sailings for those who have been cancelled.  “Restoring Kaitaki has been a complex job. In the near future, we expect to

Cook Strait winds, swells and smooth sailing

exceed our vessel limits, sailings may be delayed or cancelled. Safety always takes priority over schedule.  We'll give you plenty of warning if there are

The Lynx

… ferries were not renowned for comfort in rough seas. In the first year, only four percent of sailings were cancelled

Interislander commits to customers with compensation policy change

… all of the circumstances at the time.   “We will look at the time of the sailing that was delayed or cancelled, how soon we could accommodate the

Home

Historical claims If your sailing was cancelled or delayed due to something within our control (not weather-related), you can make a claim

Guidelines

travel voucher for your organisation. Yes. If your event or fundraiser has been cancelled and you have returned the voucher you may re-apply for

Smile through the seasickness

conditions are too rough or it's unsafe, sailing will be cancelled or delayed for another time. You can check our website for up-to-date Interislander

Terms and Conditions

… portion of the Ticket, at our reasonable discretion.   15.1  Where one of our Services is delayed or cancelled, we will do our best to re-book refunds will be issued for late checkin or early chec…