Jump to: Compensation Refunds How to apply for a refund if you are unable to make your Interislander sailing. Refundable ticket If you have not need to do anything further. The refund will be p…

experience please contact us via email at feedback@interislander.co.nz Refunds and compensation The quickest and easiest way to log and track a refund request or damage claim is to raise a ticket…

between 8am and 5pm daily.  Please note: there are no refund options available if you cancel your sailing.  With our Flexible fare, you can change 8am and 5pm daily.  Please note: there are no refu…

available to you include: being booked onto the next available sailing; a refund of your sailing fare; and / or compensation for reasonably foreseeable bookings@interislander.co.nz if your sailing h…

… member discount is subject to availability. The member discount is non-transferable and has no cash or refund travel on the entire journey. The discount has no cash or refund value. Validity and tra…

discount has no cash or refund value and can not be combined with any other offer.The discount applies to passenger & passenger vehicle fares only

… apply. Valid for single use only, not valid in conjunction with any other offer. Discount has no cash or refund value

the change, cancellation and refund conditions applicable to a Ticket, as set out on our websites – Interislander Fare Conditions and GJNZ Fare Authorised Agent will also apply in respect of any refu…

provide customers with a refund.   “Our focus over the past few weeks has been on restoring Kaitaki to service and offering customers booked to

… non-transferable. The reservation holder must travel on the entire journey. The discount has no cash or refund value

… percentage of passengers travelling earlier in April we have had to cancel their sailing, with a full refund, asking them to contact us to re

… non-transferable. The reservation holder must travel on the entire journey. The discount has no cash or refund value

-transferable. The reservation holder must travel on the entire journey. The discount has no cash or refund value. Validity and travel dates may apply and

… clearly about delays so they can make decisions that are better for them. We have also refreshed our refund policy, which makes it easier

look at the Cook Strait swell map and marine weather online. We normally provide a full refund for exceptionally rough days or recommend an alternative